Customer Care

Support Center

We stand behind every Autozas product. If you have a question, need assembly help, or want to report an issue — we're here.

Order Issues

For missing items, shipping delays, or order status — all orders are fulfilled by Amazon.

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Product Questions

Assembly help, weight specs, part compatibility, or usage tips — check our FAQ below or ask on Amazon.

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Contact Us

For brand inquiries, media, or anything not covered by Amazon support — reach us via the Amazon seller messaging system.

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Returns & Warranty

Return Policy

All Autozas products sold on Amazon are eligible for Amazon's standard return policy. Returns can be initiated directly through your Amazon account within the eligible return window. Items must be in original, unused condition with original packaging.

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Product Warranty

Autozas products are built to commercial-grade standards. If you experience a manufacturing defect or structural failure under normal use conditions, please contact us through the Amazon seller messaging system with your order details and photos of the issue.

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Frequently Asked Questions

What is the weight capacity of the Autozas Creeper & Stool? +
The Autozas 2-in-1 Mechanic Creeper & Shop Stool is engineered with a reinforced steel frame designed to support professional weight capacities. Please refer to the product listing on Amazon for the exact rated capacity specifications for your specific model.
How long does assembly take? +
Most customers complete assembly in under 15 minutes. We've produced a full step-by-step video guide — watch it on our website or directly on YouTube. No special tools are required.
Can the creeper mode and stool mode be switched without tools? +
Yes — that's the core feature of the 2-in-1 design. The Autozas Creeper converts between flat creeper mode and upright shop stool mode in seconds, with no tools and no downtime.
Are replacement parts available? +
For replacement caster wheels or padding inquiries, please contact us via the Amazon seller messaging system on your order page. We'll do our best to assist.
What's the difference between the Black and Green variants? +
Both the Black and Green Autozas Creepers share the same industrial-grade steel frame, identical weight capacity, and all core features. The only difference is the color of the steel frame — Black (ASIN B0GDY9VGTC) or Green (ASIN B0GF2D5TCX). Choose the color that suits your garage.
Where is Autozas shipped from? +
All Autozas products are fulfilled by Amazon from US-based fulfillment centers, ensuring fast, reliable delivery with full Amazon buyer protection.

Still have questions?
Ask us directly on Amazon.

Black Creeper on Amazon Green Creeper on Amazon